Frequently Asked Questions
About Jung Express
How long has Jung Express been in business?
Jung Express has been providing expedited and dedicated transportation services since 1991. For more than three decades, we have helped businesses throughout the United States and Canada move time-critical freight quickly and reliably. Our experience allows us to understand the unique challenges customers face when shipments cannot wait and dependable transportation is essential.
Where is Jung Express located?
Jung Express is headquartered in Milwaukee, Wisconsin. While our World Headquarters are located in Milwaukee, our transportation network extends throughout the United States and Canada. This allows us to support customers locally, regionally and nationally with expedited freight solutions whenever and wherever they are needed.
What areas does Jung Express service?
Jung Express provides expedited freight transportation throughout the lower 48 states and Canada. Whether you need a local same-day delivery, a regional shipment or a cross-country expedited move, our network is designed to provide fast, reliable transportation solutions. Our team is available 24/7 to assist with time-critical shipments regardless of origin or destination.
Is Jung Express insured?
Yes. Jung Express maintains the appropriate insurance coverage required to operate safely and professionally within the transportation industry. Insurance requirements may vary depending on the shipment type and customer requirements. If specific coverage information is needed, our team can provide details upon request.
Is my freight insured while in transit?
Jung Express maintains cargo insurance coverage to help protect customer shipments while they are in transit. Customers with unique or high-value shipments are encouraged to discuss any additional insurance requirements with our team prior to shipment so appropriate coverage options can be reviewed.
What safety measures does Jung Express follow?
Safety is a top priority at Jung Express. We work with qualified drivers and transportation partners who must meet our standards for professionalism, reliability and compliance. Our focus on direct transportation, exclusive-use vehicles and proactive communication helps reduce unnecessary freight handling while promoting safe, efficient deliveries.
Why do customers trust Jung Express with time-critical shipments?
Since 1991, Jung Express has built a reputation for reliability, communication and responsive service. Our 24/7 operations team, exclusive-use vehicles, direct transportation model and nationwide network help customers move urgent freight with confidence. When every minute matters, customers trust Jung Express to deliver the level of service their business requires.
Why should I choose Jung Express?
Jung Express specializes exclusively in expedited and dedicated transportation solutions. Unlike many providers routing freight through terminals or consolidating shipments, we focus on direct transportation using exclusive-use vehicles. Since 1991, customers have relied on Jung Express for fast dispatch, 24/7 availability, real-time shipment visibility and dependable service throughout the United States and Canada. Our mission is simple: provide time-critical transportation solutions while delivering the customer service and communication businesses deserve.
Direct Freight and Terminal-Free Shipping
Does Jung Express use cross-docks or freight terminals?
No. Unlike many traditional freight providers, Jung Express focuses on direct transportation. Freight is picked up and delivered without passing through terminals or cross-docking facilities.
Expedited Freight and Service Availability
How quickly can Jung Express dispatch a vehicle?
Dispatch times vary based on location and equipment availability, but Jung Express provides quotes within 15 minutes of receiving the order. Our 24/7/365 operations team works around the clock to locate the closest available vehicle and coordinate immediate pickup for time-critical shipments, reducing deadhead and helping speed up pickup.
Does Jung Express offer next-day freight delivery?
Yes. Jung Express offers next-day freight transportation throughout the United States and Canada. Since shipments move directly from pickup to delivery on dedicated vehicles, we can often provide transit times traditional freight carriers cannot match.
Does Jung Express deliver throughout the United States and Canada?
Yes. Jung Express provides expedited freight transportation throughout the lower 48 states and Canada. Our extensive carrier network allows us to support customers ranging from local same-day deliveries to long-distance, time-critical shipments.
Is Jung Express available 24/7?
Yes. Jung Express operates 24 hours a day, 7 days a week, 365 days a year. Freight emergencies do not always occur during normal business hours, so our operations team is available around the clock to assist customers with urgent transportation needs. You will always get a live person.
Can I get a freight quote after business hours?
Yes. Customers can request quotes at any time. Our operations team is available 24/7 to provide pricing and arrange transportation for urgent shipments outside of normal business hours.
Industries Served
What industries does Jung Express serve?
Jung Express provides expedited freight transportation solutions for a wide range of industries throughout the United States and Canada. Our customers include automotive suppliers, manufacturers, printing companies, construction companies, healthcare organizations, aerospace businesses, distributors and many other companies relying on time-critical transportation. Whether preventing production downtime, supporting emergency repairs, delivering critical parts or meeting demanding deadlines, Jung Express provides exclusive-use vehicles and direct transportation to help keep businesses moving. Since 1991, we have specialized in fast, reliable freight solutions designed to minimize delays and maximize visibility throughout the shipping process.
Does Jung Express provide expedited freight services for automotive suppliers?
Yes. Jung Express regularly supports automotive manufacturers and suppliers with time-critical freight throughout the United States and Canada. Whether transporting production parts, prototypes, replacement components or emergency line-down shipments, our exclusive-use vehicles help freight move directly from pickup to delivery without terminals or transfers.
Can Jung Express handle line-down emergencies for automotive manufacturers?
Yes. Production interruptions can be extremely costly. Jung Express specializes in emergency transportation services designed to move critical parts quickly and directly to manufacturing facilities to help reduce downtime and restore operations as soon as possible.
How can expedited freight help prevent manufacturing downtime?
When critical parts, components or equipment fail to arrive on time, manufacturing operations can come to a halt. Expedited freight provides immediate transportation solutions to help keep production lines running and reduce the financial impact of downtime.
Can Jung Express transport replacement machine parts?
Yes. Jung Express frequently transports replacement parts, machinery components, tooling and other critical items needed to keep manufacturing operations moving.
Can Jung Express deliver directly to construction sites?
Yes. Jung Express can deliver materials, equipment, tools and critical components directly to construction sites, helping contractors avoid delays and keep projects on schedule.
Do you handle emergency construction equipment and parts shipments?
Yes. Whether a contractor needs a replacement part or urgently required materials, Jung Express can provide direct transportation to the job site
Does Jung Express provide emergency delivery services for hospitals and medical facilities?
Yes. Jung Express supports healthcare organizations with time-sensitive transportation services for medical equipment, devices and critical supplies.
Can Jung Express transport medical equipment and healthcare supplies?
Yes. We regularly transport medical devices, healthcare supplies, laboratory equipment and other critical freight requiring dependable and timely delivery.
Tracking and Communication
Can I track my shipment?
Yes. Jung Express provides shipment visibility throughout the transportation process. Customers can receive updates as their shipment progresses and may also request access to our Track & Trace portal. The portal allows you to monitor shipment status from pickup through delivery, giving you confidence your freight is moving as expected. Our goal is to provide transparency and reduce the need for follow-up calls or emails.
Can my customer receive updates?
Yes. Jung Express can provide shipment updates directly to your customer, receiving location, job site or any designated contact. This helps keep all parties informed throughout the transportation process without extra communication from your team. Many customers find this especially valuable when shipping directly to their own customers since it improves visibility and helps manage delivery expectations.
What notifications are available?
Jung Express offers a variety of shipment notifications to keep customers informed throughout the delivery process. Notifications can include driver dispatched, driver arrived at pickup, freight picked up, driver arrived at delivery and shipment delivered. Notifications can be sent to multiple contacts and extended to your customers or receiving locations. These updates help improve communication, reduce uncertainty and provide real-time visibility for time-critical shipments.
How will I know when my shipment has been delivered?
Jung Express provides delivery confirmation once the shipment has been completed. Customers can receive a notification confirming delivery and may also access shipment documentation through our Track & Trace system. Our proactive communication helps you know the status of your freight from dispatch through final delivery. The system also allows you to see signed PODs and all paperwork related to the shipment.
Does Jung Express offer real-time shipment visibility?
Yes. Jung Express provides shipment visibility through status notifications and tracking tools designed to keep customers informed throughout transit. Whether you’re shipping across town or across the country, our team works to provide timely updates so you know where your freight is and when it is expected to arrive.
